This policy explains what data convert2searchablepdf (operated by Vinn AI Tech Solutions LLC) collects, why we collect it, and the choices you have. Plain language wins; lawyer-speak loses.

1. What we collect

When you use convert2searchablepdf we receive:

Files you upload (PDFs, images). Stored only as long as needed to produce the searchable PDF; see retention below.
Account information: your email address (sign-in) and any external-provider identifiers you authorize (e.g. Google).
Job metadata: file name, size, page count, status, and timestamps. This stays in our database so you can see your history.
Payment data for credit purchases is handled by Stripe; we never receive your full card number. We do receive a transaction reference and the amount paid.
Basic usage logs: IP address, country, browser type, timestamps. Used for security and rate-limiting; retained 30 days.

2. How we use it

To process your file with OCR and return a searchable PDF.
To track and display your conversion history and credit balance.
To process payments and prevent fraud.
To detect and block abuse (e.g. excessive uploads from one IP).

We do not share your file contents — uploaded originals or generated searchable PDFs — with any third party to train their models. We do use uploaded files to train our own OCR and document-AI models by default; you can opt any file out at upload time, and signed-in users can exclude future uploads from training in their account settings. See Section 4.

Other than the service providers listed in Section 5 below, we do not share your files with anyone, and only to the minimum extent needed to produce your output.

3. What we keep, and for how long

Two things happen when you convert a document:

Your file is processed: we run OCR on it and produce a searchable PDF.
Anonymized statistics about the processing are recorded — number of pages, processing time, success/failure, error categories. These help us monitor reliability and improve speed.

Both your original file and the searchable PDF are kept in your account. You can delete either at any time using the delete button on each row in your jobs list. Deletion is permanent and we do not keep backups.

If you don't delete a document, it stays in your account. We do not read its contents during normal operation. We compute anonymized statistics across many documents — layout patterns, OCR error rates by document type, processing time — which feed our service-quality dashboards and product decisions. These statistics never include the readable text of your documents. Use of file contents for model training is described separately in Section 4.

Job metadata (file name, size, page count, status, timestamps) remains on the row even if you delete the underlying files, so your conversion history page keeps working. To remove metadata too, contact us at support@convert2searchablepdf.com for full account deletion. We will action the request within 30 days.

4. Training data

We're building our own OCR and document-understanding models, and we use real-world uploads to do that. Files you upload are included in our training datasets by default. You can opt any individual file out before submitting it, and signed-in users can change this default in their account settings.

Each upload has a “Allow this file to help improve our OCR” checkbox at submission time. The checkbox is checked by default. Uncheck it to keep that specific file out of training. Guests can toggle the checkbox per upload; signed-in users can also set an account-wide default that pre-fills the checkbox for every future upload.

For files included in training:

We may include the file's pages, the OCR text extracted from it, and our processing metadata in internal training datasets.
The data stays on our AWS infrastructure in the us-east-1 region. We do not share it with any third party for training their models.
If you delete the file from your account, we remove it from future training runs. Models already trained on it cannot “unlearn” the data, but we will not include the file in any new training run after deletion.
We make a reasonable effort to detect and redact obvious personal identifiers (names, account numbers, ID numbers) before training. We cannot guarantee redaction is perfect; do not upload documents you would not be comfortable sharing.

This applies only to files uploaded on or after 12 May 2026. Files uploaded before that date are never used for training, regardless of any toggle setting, because they were collected under our prior promise not to use file contents for training.

Changing the account-wide default affects future uploads only. Each existing file retains the opt-in state it had at upload time. To remove a specific past file from training, delete it from your jobs list.

5. Third parties we share data with

Google Cloud Vision API — receives the page images (or PDF pages rasterized) to perform OCR. Subject to Google's privacy policy. Per their commitments, request data is not retained or used to improve their general models when accessed via the standard Vision API.
Stripe — handles all payment data. Subject to Stripe's privacy policy.
Amazon Web Services (AWS) — hosts our infrastructure (storage, compute, database) in the us-east-1 region. Files transit and rest only on AWS resources we control.

6. Where your data is stored

Files and job metadata reside on AWS infrastructure in the us-east-1 region (Northern Virginia, USA). Use of our service implies consent to cross-border data transfer if you are outside the US.

7. Your rights

You can:

Access the personal data we hold about you.
Correct inaccurate information (e.g. your email).
Delete your account and associated data.
Export a copy of your job history (email us; we will provide a CSV).
Withdraw consent for any optional data use, including turning off training use for future uploads in your account settings.

Email support@convert2searchablepdf.com with your request.

8. Children

convert2searchablepdf is not directed at users under 16. We do not knowingly collect data from children. If you believe a child has signed up, contact us and we will delete the account.

9. Changes to this policy

We will update the “last updated” date when this policy changes. Material changes will be communicated via the email on file.

10. Output accuracy

OCR output may contain errors. Accuracy and quality of conversions are governed by our Terms of Service; this Privacy Policy concerns only how your data is handled.

11. Contact

Vinn AI Tech Solutions LLC
501 Silverside Rd, Ste 105-5392, Wilmington, DE 19809, USA
support@convert2searchablepdf.com

See also our Terms of Service and contact page.